The Atelier Promise
Shipping & Returns
Hand-finished pieces, dispatched within 24 hours. Express courier to your door.
Express Delivery
5–7 business days to the UK, US, and Canada via tracked courier (DHL, FedEx, UPS). Orders placed before 14:00 GMT ship the same day.
Where We Ship
United Kingdom, United States, and Canada. Duties and import taxes are calculated at checkout — no surprises on delivery.
30-Day Returns
If a piece doesn't feel like yours, send it back within 30 days for a full refund. Pieces must be unworn and in their original Umay packaging.
Secure Checkout
Every order is processed through Stripe with bank-grade encryption. Your card details never touch our servers.
Shipping rates
| Region | Time | Rate |
|---|---|---|
| United Kingdom | 5–7 days | £8 · Free over £50 |
| United States | 5–7 days | $12 · Free over $50 |
| Canada | 5–7 days | CA$15 · Free over CA$70 |